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Course Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

BSB50120 (DOB) Term 1 | BSBMKG541 - Identify and evaluate marketing opportunities

This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets …

BSB50120 (DOB) Term 1 | BSBXCM501 - Lead communication in the workplace

This unit describes the skills and knowledge required to lead communication in the workplace within any industry. It has a specific focus on the communication skills required for team leaders with re…

BSB50120 (DOB) Term 1 | BSBLDR522 - Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.

BSB50120 (DOB) Term 2 | BSBLDR523 - Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

BSB50120 (DOB) Term 2 | BSBOPS501 - Manage business resources

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating …

BSB50120 (DOB) Term 2 | BSBOPS504 - Manage business risk

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

BSB50120 (DOB) Term 3 | BSBCRT511 - Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

BSB50120 (DOB) Term 3 | BSBFIN501 - Manage budgets and financial plans

This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supp…

BSB50120 (DOB) Term 3 | BSBPMG430 - Undertake project work

This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, fin…

BSB50120 (DOB) Term 4 | BSBSUS511 - Develop workplace policies and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.

BSB50120 (DOB) Term 4 | BSBTWK502 - Manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

BSB50120 (DOB) Term 4 | BSBTWK501 - Lead diversity and inclusion

This unit describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promo…