SIT50422 (DHM) Term 4 | SITXFIN009 - Manage finances within a budget
This unit describes the performance outcomes, skills and knowledge required to take responsibility for budget management where others may have developed the budget. It requires the ability to interpr…
SIT50422 (DHM) Term 3 | SITXCCS012 - Provide lost and found services
This unit describes the performance outcomes, skills and knowledge required to provide service to customers who have lost or found items. It requires the ability to determine and record details of it…
SIT50422 (DHM) Term 3 | SITXCRI003 - Respond to a customer in crisis
This unit describes the performance outcomes, skills and knowledge required to identify the ramifications of a crisis on a customer and to respond with assistance and support. It requires the ability…
SIT50422 (DHM) Term 1 | SIRXOSM007 - Manage risk to organisational reputation in an online setting
This unit describes the performance outcomes, skills and knowledge required to develop and implement processes for managing risks to an organisation’s reputation associated with social media and onli…
SIT50422 (DHM) Term 1 | SITXMGT005 - Establish and conduct business relationships
This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high level communication and relati…
SIT50422 (DHM) Term 1 | BSBOPS504 - Manage business risk
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
SIT50422 (DHM) Term 1 | BSBSUS511 - Develop workplace policies and procedures for sustainability
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.
SIT50422 (DHM) Term 2 | SITXHRM008 - Roster staff
This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provi…
SIT50422 (DHM) Term 2 | SITXHRM009 - Lead and manage people
This unit describes the performance outcomes, skills and knowledge required to lead and manage people individually and in teams, and support and encourage their commitment to the organisation. It req…
SIT50422 (DHM) Term 2 | BSBTWK501 - Lead diversity and inclusion
This unit describes the skills and knowledge required to lead diversity for a work area. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promo…
SIT50422 (DHM) Term 2 | BSBXCM501 - Lead communication in the workplace
This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
SIT50422 (DHM) Term 1 | SITXCCS015 - Enhance customer service experiences
This unit describes the performance outcomes, skills and knowledge required to provide professional and personalised customer service experiences. It requires the ability to determine and meet custom…